About Heath 

Heath Ceramics is a California company making dinnerware and architectural tiles of good and enduring design for 75 years. We are design-led, with the mission of creating products of beauty and integrity, while designing, manufacturing, and running our business in a way that's better for society and our planet. Our products are designed, manufactured, and sold in our two California factories and four showrooms, ensuring accountability in our process, from beginning to end. As a Certified B Corp, we maintain high standards of social responsibility, environmental performance, and transparency. We believe in the benefits of local manufacturing and support a community of people committed to and inspired by the process of designing, making, and sharing. We believe in providing a living wage, full health and welfare benefits, and a place for meaningful work. 

Position Summary

We’re looking for a friendly, sales-driven person with a background or interest in ceramics, design, and home furnishings to work at our San Francisco showroom. You’ll help support a seasoned sales team that creates a welcoming and informative experience for every customer by sharing Heath’s story, helping customers find the right products, and keeping the showroom looking its best.

The San Francisco showroom serves a wide mix of local customers and visitors, including design-savvy shoppers, architects and designers, chefs, gift shoppers, and people discovering Heath for the first time. You’ll bring an open, friendly demeanor, strong communication skills, an appreciation for our iconic ceramics, and an eagerness to learn about our products and history. You’ll also need to be comfortable staying organized, working independently, and providing attentive service in a high-traffic environment.

Position Responsibilities

• Support core showroom sales team during a busy holiday season along with various sales events.
• Deliver an engaging customer experience by welcoming customers, asking thoughtful questions, sharing knowledge, and making recommendations that help customers find the right products for their needs.
• Maintain an organized, presentation-ready showroom by keeping the space clean and visually appealing throughout the day.
• Support day-to-day showroom operations by understanding priorities in a high-traffic environment and sharing customer feedback with the Showroom Management team.

Who You Are

• Support the core sales team with seasonal tasks, including box making, gift wrapping, etc.
• Previous retail sales experience, preferably for a design-led brand, is a plus
• Ability to work independently and manage competing priorities in a high-traffic retail environment
• Interest in ceramics, design, home furnishings, and other creative pursuits is always a plus
• Engaging communication style - curious, friendly, outgoing
• Knowledge of mobile POS systems (especially Shopify) is a strong plus

Physical and Mental Requirements

• Ability to stand for extended periods 
• Ability to lift, reach, and grasp 30 lbs of ceramic dinnerware and to load/unload bins of merchandise
• Frequent reaching, bending, and repetitive hand and arm movements associated with stocking, wrapping products, and processing transactions

Work Environment/Hours/Compensation
This role is based in our San Francisco Mission District Showroom. It is a part-time position offering 8-25 hours per week, with weekend availability required. The position is expected to run through November and December, with the possibility of extending into early January. The pay rate for this position is $25 per hour. Heath provides sick time accruals in line with California Sick Leave requirements. We offer a great discount on all Heath Ceramics products.

Proud Equal Opportunity Employer
At Heath, we don’t just accept difference — we celebrate it, we support it. Heath is proud to be an equal-opportunity workplace. Our goal is to be a diverse workforce at all job levels. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, transgender status, age, marital status, veteran status, or disability status.

How to Apply
If you would like to be considered for this position, please send your resume and a cover letter that speaks directly to the position. Thank you for your interest!